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PRIVACY POLICY

ONLINE PRIVACY POLICY 

 

Website

This privacy policy sets out how Jackie Archer Therapy uses and protects any information that you provide when you use the website. By visiting www.jackiearchertherapy.co.uk website you accept and consent to the terms described in this privacy policy.

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I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used under this privacy policy. I adhere to all applicable privacy laws and regulations to provide a secure and trustworthy service. By using our services, you consent to the practices described in this policy.

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Online contact form

When you use the online contact form, the following types of personal data are collected:

  • Name, telephone number, email address, and information relevant to the enquiry or referral being made.

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What I do with the information you provide via the contact form

I use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To make contact with you

  • Assess your needs

  • Answer any questions you may have about the service

  • Arrange and send confirmation of any appointments

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Referral Form

When you are referred for therapy, the following information may be collected through the referral form:

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  1. Personal Information:

    • Full Name

    • Age

    • Contact Details (phone number, email address)

  2. Referral Information:

    • Referring Person or Organization

    • Relationship to the Client

    • Reason for Referral

    • Relevant Medical or Psychological History

    • Current Medications

    • Emergency Contact Information

    • Goals

    • Any other information relevant to the referral

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Therapy Agreement

When entering into a therapy agreement, the following information may be collected:

  1. Client Information:

    • Full Name

    • Date of Birth

    • Contact Details (phone number, email address, home address)

  2. Therapy Details:

    • Type of Therapy

    • Limits to confidentiality

    • Frequency and Duration of Sessions

    • Therapy Goals

    • Confidentiality Agreement

    • Consent to Treatment

  3. Financial Information:

    • Payment Terms

    • Payment Method

    • Billing Information

  4. Legal and Administrative Information:

    • Agreement to Therapy Terms and Conditions

    • Signature of Client or Guardian

    • Date of Agreement

 

Use of Collected Information

The information collected through referral forms and therapy agreements is used for the following purposes:

  • To provide and manage therapeutic services

  • To communicate with clients and their referring parties

  • To process billing and payment for services

  • To comply with legal and regulatory requirements

  • To ensure the safety and well-being of clients

 
Data Security

Transmission of data and information via the website is not a secure or encrypted transmission method for sending your data unless otherwise indicated on the website. Your attention is therefore drawn to the fact that any information and personal data carried over the Internet is not secure. Information and personal data may be intercepted, lost, corrupted, or accessed by other people.

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Upon receipt of your data, I am committed to ensuring that your information is secure. All collected information is stored securely and confidentially. Access to this information is restricted to authorized personnel only. I take appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

 

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

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We may use traffic log cookies to identify which pages are being used. This helps analyze data via Google Analytics about web page traffic and improve the website to tailor it to customer needs.

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Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Google Analytics

Each time you visit a website Google Analytics automatically tracks information such as (but not limited to) your geographical location, IP address, browser type, browser version, operating system, referral source, page views, length of visit, the times and dates you visit the site, navigation paths, whether you are a new visitor or a returning visitor.

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When you visit www.jackiearchertherapy.com the information collected by Google Analytics may be used by me to customize the website according to your interests and help improve products and services.

 

Links to external websites

The website may contain links to other websites of interest. However, once you have used these links to leave  www.jackiearchertherapy.com you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

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If you have previously agreed for me to use your anonymous personal information for continued professional development or marketing purposes, you may change your mind at any time by writing to Jackie Archer at info@jackiearchertherapy.com

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I will not sell, distribute, or lease your personal information to third parties unless I have your permission or is required by law to do so.

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You may request details of personal information that I hold about you under the General Data Protection Regulation 2018 (GDPR). If you would like a copy of any stored personal information, please write to Jackie Archer at info@jackiearchertherapy.com.

 

I aim to keep all personal data up to date, if you believe that any information I am holding about you is incorrect or incomplete, please write to me as soon as possible, at the above address and I will promptly correct any information found to be incorrect.

 

Amendments and updates

I may amend and/or update this privacy policy from time to time without notice to you, in which case, I will publish the amended version on the website. You confirm that I am not liable to you or any third party for any changes made to this privacy policy. It is your responsibility to check this page from time to time to ensure that you are happy with any changes.

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